Thanh bên bài viết
Ngày xuất bản:
03/11/2026
Số lượt xem tóm tắt: 0
Số lượt xem PDF: 0
Số lượt xem PDF: 0
Chuyên mục
SINH VIÊN NGHIÊN CỨU KHOA HỌC
Trích dẫn bài báo
Đông Á, Đông Á. (2026). NGHIÊN CỨU CÁC YẾU TỐ TÁC ĐỘNG ĐẾN Ý ĐỊNH HOÀN TRẢ RÁC THẢI ĐIỆN TỬ (THIẾT BỊ CÔNG NGHỆ THÔNG TIN CỠ NHỎ) CỦA NGƯỜI TIÊU DÙNG VÀO HỆ THỐNG LOGISTICS NGƯỢC TẠI ĐÀ NẴNG. Tạp chí Khoa học Trường Đại học Đông Á. https://js.donga.edu.vn/index.php/daujs/article/view/683
NGHIÊN CỨU CÁC YẾU TỐ TÁC ĐỘNG ĐẾN Ý ĐỊNH HOÀN TRẢ RÁC THẢI ĐIỆN TỬ (THIẾT BỊ CÔNG NGHỆ THÔNG TIN CỠ NHỎ) CỦA NGƯỜI TIÊU DÙNG VÀO HỆ THỐNG LOGISTICS NGƯỢC TẠI ĐÀ NẴNG
Nội dung chính của bài viết
Tóm tắt
Nghiên cứu tập trung xác định và đánh giá các nhân tố ảnh hưởng đến ý định hoàn trả rác thải điện tử (thiết bị CNTT cỡ nhỏ) của cư dân trong chuỗi logistics ngược tại Đà Nẵng trong bối cảnh lượng rác thải điện tử tăng vọt và hệ thống thu gom chính thức còn nhiều bất cập. Mô hình nghiên cứu được phát triển từ Thuyết hành vi có kế hoạch (TPB) kết hợp Thuyết Thái độ - Hành vi - Bối cảnh (A-B-C), đồng thời bổ sung các yếu tố như chuẩn mực đạo đức, kiến thức của người tiêu dùng và sáng kiến của Chính phủ nhằm tăng cường khả năng giải thích hành vi hoàn trả rác thải điện tử. Nghiên cứu sử dụng phương pháp hỗn hợp, kết hợp nghiên cứu định tính để phát triển và hiệu chỉnh thang đo với nghiên cứu định lượng thông qua khảo sát 228 người dùng tại Đà Nẵng. Dữ liệu được phân tích bằng phần mềm SPSS 27.0 và SmartPLS 4.0. Kết quả chỉ ra rằng thái độ (AT), chuẩn mực chủ quan (SN), nhận thức kiểm soát hành vi (PBC), chuẩn mực đạo đức (MN), kiến thức của người dùng (CK) và sáng kiến Chính phủ (GI) đều có tác động mạnh mẽ đến ý định hoàn trả, kèm theo sự khác biệt rõ rệt giữa các nhóm nhân khẩu. Trên cơ sở đó, nghiên cứu đề xuất một số hàm ý quản trị và khuyến nghị thực tiễn nhằm thúc đẩy sự tham gia của cộng đồng vào hệ thống logistics ngược đối với rác thải điện tử tại địa phương.
Chi tiết bài viết
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Từ khóa
Rác thải điện tử, Ý định hoàn trả, Logistics ngược, TPB, A-B-C
Tài liệu tham khảo
Báo điện tử VTV. (2024, November 18). Mỗi năm việt nam phát sinh khoảng 100.000 tấn rác thải điện tử. Bao dien tu VTV; https://vtv.vn. https://vtv.vn/xa-hoi/moinam-viet-nam-phat-sinh-khoang-100000-tan-rac-thai-dien-tu-20241118143630819.htm?utm_source
Ban Mai. (2022, September 24). Đà Nẵng phát triển theo định hướng Thành phố môi trường. Kinhtemoitruong.vn; Tạp chí Kinh tế Môi trường điện tử. https://kinhtemoitruong.vn/da-nang-phat-trien-theo-dinh-huong-thanh-pho-moi-truong-71564.html?utm_source
Thi Thu Nguyen, H., Hung, R.-J., Lee, C.-H., & Thi Thu Nguyen, H. (2018). Determinants of Residents’ E-Waste Recycling Behavioral Intention: A Case Study from Vietnam. Sustainability, 11(1), 164. https://doi.org/10.3390/su11010164
Trong Nguyen, L., Nguyen, T. H., Ngoc Nguyen, H., Dai Nguyen, L., Thi Thu Nguyen, D., & Duy LE, L. (2023). Determinants of green consumer behavior: A case study from Vietnam. Cogent Business & Management, 10(1). https://doi.org/10.1080/23311975.2023.2197673
SCDI. (2024). Rác thải điện tử - mối nguy hại cho toàn cầu. SCDI Việt Nam. https://scdi.org.vn/tin-tuc/rac-thai-dien-tu-moi-nguy-hai-cho-toan-cau.html
Pham, Lam, T., Hoa Le Dang, & Pham, N.-Q. (2023). Consumers’ willingness to pay an environmental fee for e-waste recycling in Vietnam: integrating the theory of planned behaviour and the norm activation model. Journal of Material Cycles and Waste Management. https://doi.org/10.1007/s10163-023-01723-7
Afroz, R., Muhibbullah, M., Farhana, P., & Morshed, M. N. (2020). Analyzing the intention of the households to drop off mobile phones to the collection boxes: empirical study in Malaysia. Ecofeminism and Climate Change, 1(1), 3-20. https://doi.org/10.1108/EFCC-03-2020-0004
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. https://doi.org/10.1016/0749-5978(91)90020-T
Almulhim, A. I. (2022). Household’s awareness and participation in sustainable electronic waste management practices in Saudi Arabia. Ain Shams Engineering Journal, 13(4), 101729. https://doi.org/10.1016/j.asej.2022.101729
Baldé, C., Kuehr, R., Yamamoto, T., Mcdonald, R., Angelo, E., Althaf, S., Bel, G., Deubzer, O., Fernandez-Cubillo, E., Forti, V., Gray, V., Herat, S., Honda, S., Iattoni, G., & Khetriwal, D. (2024). https://ewastemonitor.info/wpcontent/uploads/2024/03/GEM_2024_18-03_web_page_per_page_web.pdf?utm
Bamberg, S., & Möser, G. (2007). Twenty years after Hines, Hungerford, and Tomera: A new meta-analysis of psycho-social determinants of pro-environmental behaviour. Journal of Environmental Psychology, 27(1), 14-25. https://doi.org/10.1016/j.jenvp.2006.12.002
Botetzagias, I., Dima, A.-F., & Malesios, C. (2015). Extending the Theory of Planned Behavior in the context of recycling: The role of moral norms and of demographic predictors. Resources, Conservation and Recycling, 95, 58-67. https://doi.org/10.1016/j.resconrec.2014.12.004
Chan, L., & Bishop, B. (2013). A moral basis for recycling: Extending the theory of planned behaviour. Journal of Environmental Psychology, 36, 96-102. https://doi.org/10.1016/j.jenvp.2013.07.010
Chin, W. W. (1998). The Partial Least Squares Approach to Structural Equation Modeling. ResearchGate. https://www.researchgate.net/publication/311766005_The_Partial_Least_Squares_Approach_to_Structural_Equation_Modeling
Dixit, S., & Badgaiyan, A. J. (2016). Towards improved understanding of reverse logistics - Examining mediating role of return intention. Resources, Conservation and Recycling, 107, 115-128. https://doi.org/10.1016/j.resconrec.2015.11.021
Guagnano, G. A., Stern, P. C., & Dietz, T. (1995). Influences on Attitude-Behavior Relationships. Environment and Behavior, 27(5), 699-718. https://doi.org/10.1177/0013916595275005
Gaur, J., Mani, V., Banerjee, P., Amini, M., & Gupta, R. (2019). Towards building circular economy. Management Decision, 57(4), 886-903. https://doi.org/10.1108/md-07-2018-0728
Kianpour, K., Jusoh, A., Mardani, A., Streimikiene, D., Cavallaro, F., Nor, K. Md., & Zavadskas, E. (2017a). Factors Influencing Consumers’ Intention to Return the End of Life Electronic Products through Reverse Supply Chain Management for Reuse, Repair and Recycling. Sustainability, 9(9), 1657. https://doi.org/10.3390/su9091657
Kianpour, K., Jusoh, A., Mardani, A., Streimikiene, D., Cavallaro, F., Nor, K. Md., & Zavadskas, E. (2017b). Factors Influencing Consumers’ Intention to Return the End of Life Electronic Products through Reverse Supply Chain Management for Reuse, Repair and Recycling. Sustainability, 9(9), 1657. https://doi.org/10.3390/su9091657
Kianpour, K., Jusoh, A., Mardani, A., Streimikiene, D., Cavallaro, F., Nor, K. Md., & Zavadskas, E. (2017c). Factors Influencing Consumers’ Intention to Return the End of Life Electronic Products through Reverse Supply Chain Management for Reuse, Repair and Recycling. Sustainability, 9(9), 1657. https://doi.org/10.3390/su9091657
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115-135. https://link.springer.com/article/10.1007/s11747-014-0403-8
Liobikienė, G., & Poškus, M. S. (2019). The Importance of Environmental Knowledge for Private and Public Sphere Pro-Environmental Behavior: Modifying the Value-Belief-Norm Theory. Sustainability, 11(12), 3324. https://doi.org/10.3390/su11123324
Mohamad, N. S., Thoo, A. C., & Huam, H. T. (2022). The Determinants of Consumers’ E-Waste Recycling Behavior through the Lens of Extended Theory of Planned Behavior. Sustainability, 14(15), 9031. https://doi.org/10.3390/su14159031
Najmi, A., Kanapathy, K., & Aziz, A. A. (2020). Exploring consumer participation in environment management: Findings from two‐staged structural equation modelling‐artificial neural network approach. Corporate Social Responsibility and Environmental Management, 28(1), 184-195. https://doi.org/10.1002/csr.2041
Sabbir, Md. M., Khan, T. T., Das, A., Akter, S., & Hossain, Md. A. (2022). Understanding the Determinants of consumers’ Reverse Exchange Intention as an Approach to e-waste recycling: a Developing Country Perspective. Asia-Pacific Journal of Business Administration, 15(3). https://doi.org/10.1108/apjba-11-2021-0565
Sari, D. P., Masruroh, N. A., & Asih, A. M. S. (2021). Consumer Intention to Participate in E-Waste Collection Programs: A Study of Smartphone Waste in Indonesia. Sustainability, 13(5), 2759. https://doi.org/10.3390/su13052759
Stern, P. C. (2000). New Environmental Theories: toward a Coherent Theory of Environmentally Significant Behavior. Journal of Social Issues, 56(3), 407-424. https://doi.org/10.1111/0022-4537.00175
Yahya, M., Adura, A., Hamzah1and, T., Shafie, A., & Sariyati, A. (2022). Knowledge of E-Waste Recycling Among Communities in Selangor, Malaysia. 22(1), 5-22. https://fass.ubd.edu.bn/SEA/vol22-1/asmyetal-knowledge-ewaste.pdf?utm_source=chatgpt.com
Zhang, A., Wang, J. X., Farooque, M., Wang, Y., & Choi, T.-M. (2021). Multi-dimensional circular supply chain management: A comparative review of the state-of-the-art practices and research. Transportation Research Part E: Logistics and Transportation Review, 155(1), 102509. https://doi.org/10.1016/j.tre.2021.102509
Zeng, X., Huo, X., Xu, X., Liu, D., & Wu, W. (2020). E-waste lead exposure and children’s health in China. Science of the Total Environment, 734, 139286. https://doi.org/10.1016/j.scitotenv.2020.139286
Ban Mai. (2022, September 24). Đà Nẵng phát triển theo định hướng Thành phố môi trường. Kinhtemoitruong.vn; Tạp chí Kinh tế Môi trường điện tử. https://kinhtemoitruong.vn/da-nang-phat-trien-theo-dinh-huong-thanh-pho-moi-truong-71564.html?utm_source
Thi Thu Nguyen, H., Hung, R.-J., Lee, C.-H., & Thi Thu Nguyen, H. (2018). Determinants of Residents’ E-Waste Recycling Behavioral Intention: A Case Study from Vietnam. Sustainability, 11(1), 164. https://doi.org/10.3390/su11010164
Trong Nguyen, L., Nguyen, T. H., Ngoc Nguyen, H., Dai Nguyen, L., Thi Thu Nguyen, D., & Duy LE, L. (2023). Determinants of green consumer behavior: A case study from Vietnam. Cogent Business & Management, 10(1). https://doi.org/10.1080/23311975.2023.2197673
SCDI. (2024). Rác thải điện tử - mối nguy hại cho toàn cầu. SCDI Việt Nam. https://scdi.org.vn/tin-tuc/rac-thai-dien-tu-moi-nguy-hai-cho-toan-cau.html
Pham, Lam, T., Hoa Le Dang, & Pham, N.-Q. (2023). Consumers’ willingness to pay an environmental fee for e-waste recycling in Vietnam: integrating the theory of planned behaviour and the norm activation model. Journal of Material Cycles and Waste Management. https://doi.org/10.1007/s10163-023-01723-7
Afroz, R., Muhibbullah, M., Farhana, P., & Morshed, M. N. (2020). Analyzing the intention of the households to drop off mobile phones to the collection boxes: empirical study in Malaysia. Ecofeminism and Climate Change, 1(1), 3-20. https://doi.org/10.1108/EFCC-03-2020-0004
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. https://doi.org/10.1016/0749-5978(91)90020-T
Almulhim, A. I. (2022). Household’s awareness and participation in sustainable electronic waste management practices in Saudi Arabia. Ain Shams Engineering Journal, 13(4), 101729. https://doi.org/10.1016/j.asej.2022.101729
Baldé, C., Kuehr, R., Yamamoto, T., Mcdonald, R., Angelo, E., Althaf, S., Bel, G., Deubzer, O., Fernandez-Cubillo, E., Forti, V., Gray, V., Herat, S., Honda, S., Iattoni, G., & Khetriwal, D. (2024). https://ewastemonitor.info/wpcontent/uploads/2024/03/GEM_2024_18-03_web_page_per_page_web.pdf?utm
Bamberg, S., & Möser, G. (2007). Twenty years after Hines, Hungerford, and Tomera: A new meta-analysis of psycho-social determinants of pro-environmental behaviour. Journal of Environmental Psychology, 27(1), 14-25. https://doi.org/10.1016/j.jenvp.2006.12.002
Botetzagias, I., Dima, A.-F., & Malesios, C. (2015). Extending the Theory of Planned Behavior in the context of recycling: The role of moral norms and of demographic predictors. Resources, Conservation and Recycling, 95, 58-67. https://doi.org/10.1016/j.resconrec.2014.12.004
Chan, L., & Bishop, B. (2013). A moral basis for recycling: Extending the theory of planned behaviour. Journal of Environmental Psychology, 36, 96-102. https://doi.org/10.1016/j.jenvp.2013.07.010
Chin, W. W. (1998). The Partial Least Squares Approach to Structural Equation Modeling. ResearchGate. https://www.researchgate.net/publication/311766005_The_Partial_Least_Squares_Approach_to_Structural_Equation_Modeling
Dixit, S., & Badgaiyan, A. J. (2016). Towards improved understanding of reverse logistics - Examining mediating role of return intention. Resources, Conservation and Recycling, 107, 115-128. https://doi.org/10.1016/j.resconrec.2015.11.021
Guagnano, G. A., Stern, P. C., & Dietz, T. (1995). Influences on Attitude-Behavior Relationships. Environment and Behavior, 27(5), 699-718. https://doi.org/10.1177/0013916595275005
Gaur, J., Mani, V., Banerjee, P., Amini, M., & Gupta, R. (2019). Towards building circular economy. Management Decision, 57(4), 886-903. https://doi.org/10.1108/md-07-2018-0728
Kianpour, K., Jusoh, A., Mardani, A., Streimikiene, D., Cavallaro, F., Nor, K. Md., & Zavadskas, E. (2017a). Factors Influencing Consumers’ Intention to Return the End of Life Electronic Products through Reverse Supply Chain Management for Reuse, Repair and Recycling. Sustainability, 9(9), 1657. https://doi.org/10.3390/su9091657
Kianpour, K., Jusoh, A., Mardani, A., Streimikiene, D., Cavallaro, F., Nor, K. Md., & Zavadskas, E. (2017b). Factors Influencing Consumers’ Intention to Return the End of Life Electronic Products through Reverse Supply Chain Management for Reuse, Repair and Recycling. Sustainability, 9(9), 1657. https://doi.org/10.3390/su9091657
Kianpour, K., Jusoh, A., Mardani, A., Streimikiene, D., Cavallaro, F., Nor, K. Md., & Zavadskas, E. (2017c). Factors Influencing Consumers’ Intention to Return the End of Life Electronic Products through Reverse Supply Chain Management for Reuse, Repair and Recycling. Sustainability, 9(9), 1657. https://doi.org/10.3390/su9091657
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115-135. https://link.springer.com/article/10.1007/s11747-014-0403-8
Liobikienė, G., & Poškus, M. S. (2019). The Importance of Environmental Knowledge for Private and Public Sphere Pro-Environmental Behavior: Modifying the Value-Belief-Norm Theory. Sustainability, 11(12), 3324. https://doi.org/10.3390/su11123324
Mohamad, N. S., Thoo, A. C., & Huam, H. T. (2022). The Determinants of Consumers’ E-Waste Recycling Behavior through the Lens of Extended Theory of Planned Behavior. Sustainability, 14(15), 9031. https://doi.org/10.3390/su14159031
Najmi, A., Kanapathy, K., & Aziz, A. A. (2020). Exploring consumer participation in environment management: Findings from two‐staged structural equation modelling‐artificial neural network approach. Corporate Social Responsibility and Environmental Management, 28(1), 184-195. https://doi.org/10.1002/csr.2041
Sabbir, Md. M., Khan, T. T., Das, A., Akter, S., & Hossain, Md. A. (2022). Understanding the Determinants of consumers’ Reverse Exchange Intention as an Approach to e-waste recycling: a Developing Country Perspective. Asia-Pacific Journal of Business Administration, 15(3). https://doi.org/10.1108/apjba-11-2021-0565
Sari, D. P., Masruroh, N. A., & Asih, A. M. S. (2021). Consumer Intention to Participate in E-Waste Collection Programs: A Study of Smartphone Waste in Indonesia. Sustainability, 13(5), 2759. https://doi.org/10.3390/su13052759
Stern, P. C. (2000). New Environmental Theories: toward a Coherent Theory of Environmentally Significant Behavior. Journal of Social Issues, 56(3), 407-424. https://doi.org/10.1111/0022-4537.00175
Yahya, M., Adura, A., Hamzah1and, T., Shafie, A., & Sariyati, A. (2022). Knowledge of E-Waste Recycling Among Communities in Selangor, Malaysia. 22(1), 5-22. https://fass.ubd.edu.bn/SEA/vol22-1/asmyetal-knowledge-ewaste.pdf?utm_source=chatgpt.com
Zhang, A., Wang, J. X., Farooque, M., Wang, Y., & Choi, T.-M. (2021). Multi-dimensional circular supply chain management: A comparative review of the state-of-the-art practices and research. Transportation Research Part E: Logistics and Transportation Review, 155(1), 102509. https://doi.org/10.1016/j.tre.2021.102509
Zeng, X., Huo, X., Xu, X., Liu, D., & Wu, W. (2020). E-waste lead exposure and children’s health in China. Science of the Total Environment, 734, 139286. https://doi.org/10.1016/j.scitotenv.2020.139286